Cookie policy

From day one, the Air Liquide Medical UK website was designed and built with privacy in mind. We wanted to provide our customers with an exceptional experience, while keeping privacy at the very centre of our concerns.
PRIVACY STATEMENT

Personal data we collect

A cookie is a text file that may be stored, depending on your settings, in a dedicated space on your device’s hard drive (your personal computer, tablet or smartphone) when you consult an online service using your web browser. It is sent by the web server to your web browser. Every cookie has a unique and anonymous identifier.

The cookie file allows its issuer to identify the device on which it is stored until the cookie in question has expired.

A cookie cannot be used to identify a specific individual. The cookie file allows its issuer to identify the device on which it is saved during the period for which this cookie is valid or saved. A cookie does not make it possible to identify individuals.

When you access the services.airliquidehealthcare.co.uk site, we may, depending on your choices, install cookies. Cookies we use may have several objectives.

PRIVACY STATEMENT

Cookies strictly required for the proper running of the website

These cookies are necessary for the website to work properly and allow us to guarantee you an optimal experience. They are automatically deleted when you leave the website, and do not collect any information about the user or their activity neither information that could be used for marketing and targeting purposes.

Cookie nameSite issuing the cookiePurposeLifetime
awe_anon-client-idservices.airliquidehealthcare.co.ukManaging user responses to cookie preferences.session
awe-cookie-authorization_is-setservices.airliquidehealthcare.co.ukManaging user responses to cookie preferences.13 months
awe-cookie-authorization_user-prefservices.airliquidehealthcare.co.ukManaging user responses to cookie preferences.13 months
awe-cookie-authorization_requiredservices.airliquidehealthcare.co.ukManaging user responses to cookie preferences.13 months
awe-cookie-authorization_perf-trackservices.airliquidehealthcare.co.ukManaging user responses to cookie preferences.13 months
intercom-session-services.airliquidehealthcare.co.ukIdentify user sessions.session
intercom-idservices.airliquidehealthcare.co.ukGives an anonymous unique identifier to the user.9 months
browser-detectionservices.airliquidehealthcare.co.ukDetects and permits the browser through which you are accessing the site.1 day
PRIVACY STATEMENT

Website performance cookies

These cookies allow us to establish statistics in order to optimise our content and website. These statistics are made on an aggregate basis, and not individual by individual basis. These so-called “tracking cookies” are not automatically deleted when you leave our website. They are only deposited if you accept them and have a maximum lifetime of 13 months.

Cookie nameSite issuing the cookiePurposeLifetime
_gaservices.airliquidehealthcare.co.ukIt is a Google Analytics analysis cookie that is used to store the user’s identification code, although the name of the cookie, the domain and the expiration time can be personalized13 months
other cookies that begin with _gaservices.airliquidehealthcare.co.ukCookie that is used to determine the session status.13 months
_gidservices.airliquidehealthcare.co.ukCookie that is used to determine the session status.1 day
_hjAbsoluteSessionInProgressservices.airliquidehealthcare.co.ukThis cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.30 min
_hjFirstSeenservices.airliquidehealthcare.co.ukThis is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.session
_hjidservices.airliquidehealthcare.co.ukHotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.12 months
_hjIncludedInSessionSampleservices.airliquidehealthcare.co.ukThis cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site’s daily session limit.30 min
_hjIncludedInPageviewSampleservices.airliquidehealthcare.co.ukThis cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site’s pageview limit.30 min
_hjTLDTestservices.airliquidehealthcare.co.ukWhen the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.session
PRIVACY STATEMENT

Third party cookies

These cookies correspond to the usage of services offered by third party websites. They can also be used to provide you with content related to your interests. They are deposited only if you accept them and their lifetime is 13 months maximum.

Cookie nameSite issuing the cookiePurposeLifetime
_gcl_auservices.airliquidehealthcare.co.ukUsed by Google AdSense for experimenting with advertisement efficiency across web sites using their services.3 months